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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Danielle Johnson-Haworth

Danielle Johnson-Haworth

October 29, 2024

5  out of  5
rating by Danielle Johnson-Haworth
"Excellent experience, this agency knows what they're doing."
We responded:
"Danielle thanks for the feedback and we appreciate your business. Thank you for joining the Roy Copeland State Farm family!"
Profile photo of eleanor phillips

eleanor phillips

October 28, 2024

5  out of  5
rating by eleanor phillips
"She was amazing helped me get the coverage I wanted and was very kind and pleasant to speak with"
We responded:
"Eleanor thanks for leaving us this review. We are so happy to provide your insurance needs. We look forward to continuing to work and meet your needs!"
Profile photo of Hawar Kurdish

Hawar Kurdish

October 28, 2024

5  out of  5
rating by Hawar Kurdish
"I highly recommend this place and the insurance too! Marissa is great , helpful , smart and Roy Copeland is very respectful guy I’m so happy with them ."
We responded:
"This is an excellent review Hawar and we have be so excited to work with you. Thanks for letting us provide and meet your insurance needs! "
Profile photo of Brandi Tramazzo

Brandi Tramazzo

October 28, 2024

5  out of  5
rating by Brandi Tramazzo
"Marissa has been such a help and has a very pleasant disposition👍"
We responded:
"Marissa is an excellent help and I really appreciate your feedback on this. Thank you so much for being a customer bars and thank you for working with us."
Profile photo of Robert Podrebarac

Robert Podrebarac

October 21, 2024

5  out of  5
rating by Robert Podrebarac
"Roy, Marisa and other staff keep things personable and professional with competitive rates."
We responded:
"Robert we have enjoyed having you as a customer and thank you for the kind words! We are here if you need us and thank you for being a part of our family!"
Profile photo of Blaine Smith

Blaine Smith

October 21, 2024

5  out of  5
rating by Blaine Smith
"Marissa was great to work with. Everything went smooth and quick. Thanks again!"
We responded:
"Blaine thank you for the kind words and we appreciate you. Thank you for joining our family and we look forward to working with you!"
Profile photo of Kayla Holland

Kayla Holland

October 16, 2024

5  out of  5
rating by Kayla Holland
"Marissa was great! Very helpful! She goes out of her way to make sure her clients are helped in a timely matter!"
We responded:
"Kayla thanks so much for the feedback! We appreciate you and thank you for choosing us to meet your insurance needs! Welcome to the Roy Copeland State Farm family!"
Profile photo of Randy Schmeerbauch

Randy Schmeerbauch

October 15, 2024

5  out of  5
rating by Randy Schmeerbauch
"Incredible service and friendliness. Marissa is a true asset and “rock star”!"
We responded:
"Yes she is and we are proud to have her. Randy thanks for your feedback and we appreciate you and your business! "
Profile photo of Ivan H

Ivan H

August 12, 2024

5  out of  5
rating by Ivan H
"Would not go anywhere else, great people to work with."
We responded:
"Ivan thank you so much for your feedback and we don't want you to go anywhere. Thannks for letting us provide you with insurance thanks for being a part of the Roy Copeland State farm family. "
Profile photo of Beth Ensley

Beth Ensley

July 30, 2024

5  out of  5
rating by Beth Ensley
"Roy and his staff are always very attentive! We are so happy we switched to State Farm!"
We responded:
"Beth, thank you so much for your kind words and your feedback. We are so happy to have you a part of our family and we look forward to serving you and your family. Thank you for giving us the opportunity and welcome to the Roy Copeland State Farm family."
Profile photo of cindy adams

cindy adams

July 29, 2024

5  out of  5
rating by cindy adams
"My husband and I added a new truck and my husband's info on to our auto policy. E mailed Roy Copeland at State Farm. He's been my agent for years, he's very knowledgeable. His office assistant Marissa called me back and got everything taken care of fast and very efficiently. She was very friendly and knowledgeable, We are very satisfied with the Roy Copeland Stste Farm agency. If you have any insurance needs please call the Roy Copeland State Farm agency. Their rates and service are top notch."
We responded:
"Wow Cindy!! It is our pleasure and what a review to leave us! We appreciate you and your business! My team and I are honored to serve you! Thanks for being a part of the Roy Copeland State Farm family!!"
Profile photo of basitat Kassim

basitat Kassim

July 12, 2024

5  out of  5
rating by basitat Kassim
"I had such a great experience with Rahma , she is so nice and welcoming ."
We responded:
"Basitat thank you for your feedback and your review. We really appreciate you and your business Thank you for letting us meet your insurance needs and welcome to the Roy Copeland State Farm family!"
Profile photo of Ronald L. Jones

Ronald L. Jones

July 2, 2024

5  out of  5
rating by Ronald L. Jones
"I switched over to State Farm Insurance and was helped by Marissa C. Caldwell. She was very professional and answered all my questions. She made me feel like family. I'm personally going to recommend State Farm Insurance to everyone I know."
We responded:
"Ronald thank you for your review and feedback!! We appreciate your business and we just thank you! Second thank you again for letting us meet your insurance needs. Welcome to the Roy Copeland State Farm family!!"
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elizabeth pendleton

June 28, 2024

5  out of  5
rating by elizabeth pendleton
"Only 5 stars because 6 wasn’t an option!!! Marissa was wonderful from start to finish. She was able to make what could have been a stressful situation very easy and actually fun. I am so happy, and I’m saving a ton of money!"
We responded:
"Elizabeth thank you for your review and we appreciate your business and you. Thanks for letting us meet your insurance needs. Welcome to the Roy Copeland State Farm family. "
Profile photo of Trevor

Trevor

June 28, 2024

5  out of  5
rating by Trevor
"Great customer service!"
We responded:
"Trevor thanks for the feedback and we appreciate you. Thanks for joining the Roy Copeland State Farm Family."
Profile photo of Stephanie Dean

Stephanie Dean

June 27, 2024

5  out of  5
rating by Stephanie Dean
"Great & professional greeting and able to “Make It Happen” ….Thank You"
We responded:
"Thank you Stephanie for the feedback and we appreciate you and your business. We look forward to growing with you and thank you. Welcome to the Roy Copeland State Farm family."
Profile photo of Joel Diaz

Joel Diaz

June 19, 2024

1  out of  5
rating by Joel Diaz
"I would steer away from this office and doing business with them. I had several bad experiences in the short time we had a policy. I usually don’t leave bad reviews but thought I’d be doing a disservice to people by not. Their communication is so bad and has now cost me more money."
We responded:
"Joel thanks for your review and feedback. We got your commercial policy written quickly due to your circumstance. Sent out the docs to all of your vendors and met those needs as you asked us to. I am sorry that you had bad experience with our office and each time you raised a concern or asked us to take care of an issue we met that need. Your main issue was with State Farm classifying all carpenters under one classification and you felt you were being overcharge in which you were not. I want to thank you for letting us have the opportunity serve you and your business. "
Profile photo of Ernesto Negron

Ernesto Negron

May 29, 2024

5  out of  5
rating by Ernesto Negron
"At Roy Copeland III State Farm Agency, you can receive quick and accurate quotes for all of your insurance needs. They are friendly, professional, and their quotes are very reasonable. Their input is so impressive that you can better understand the true value of what you are insuring. I highly recommend them for all of your insurance needs."
We responded:
"Ernesto thank you so much for this feedback! We appreciate having an opportunity to serve and meet your insurance needs! Welcome to the Roy Copeland State Farm family and we look forward to continue to keep growing with you."
Profile photo of Natalie Garcia

Natalie Garcia

May 29, 2024

5  out of  5
rating by Natalie Garcia
"Such great customer services, 5 stars for Marissa . She was right on with what I needed ."
We responded:
" Natalie thank you so much for this feedback! We appreciate having an opportunity to serve and meet your insurance needs! Welcome to the Roy Copeland State Farm family and we look forward to continue to keep growing with you."
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Denise Johnson

May 29, 2024

5  out of  5
rating by Denise Johnson
"Extremely prompt efficient and affordable"
We responded:
"Denise thank you so much for this feedback! We appreciate having an opportunity to serve and meet your insurance needs! Welcome to the Roy Copeland State Farm family and we look forward to continue to keep growing with you."
Profile photo of John Messick

John Messick

May 28, 2024

5  out of  5
rating by John Messick
"I was impressed how low my rates were on my two pickup trucks and yes that full coverage thanks Marissa"
We responded:
"John thank you so much for this feedback! We appreciate having an opportunity to serve and meet your insurance needs! Welcome to the Roy Copeland State Farm family and we look forward to continue to keep growing with you."
Profile photo of Sonji Lay

Sonji Lay

May 28, 2024

5  out of  5
rating by Sonji Lay
"Rhama and anyone I talked to from Roy's office was great! They were helpful, friendly and quick with getting back to me. Rhama followed up when she said she would and explained my benefits clearly. She was kind and helpful."
We responded:
"Sonji thank you so much for this feedback! We appreciate having an opportunity to serve and meet your insurance needs! Welcome to the Roy Copeland State Farm family and we look forward to continue to keep growing with you."
Profile photo of Juan Ji

Juan Ji

May 21, 2024

5  out of  5
rating by Juan Ji
"Rahma is great!"
We responded:
"Juan thank you so much for this feedback! We appreciate having an opportunity to serve and meet your insurance needs! Welcome to the Roy Copeland State Farm family and we look forward to continue to keep growing with you."
Profile photo of Kay H

Kay H

May 10, 2024

5  out of  5
rating by Kay H
"rahma was really helpful and efficient!"
We responded:
"Kameron thanks for the feedback and we appreciate you and your support! We are excited to have an opportunity to meet your insurance needs! Welcome to the Roy Copeland State Farm family!"
Profile photo of Gavin Minshew

Gavin Minshew

May 7, 2024

5  out of  5
rating by Gavin Minshew
"Was informational and easy to start policies."
We responded:
"Gavin thanks for your feedback and we appreciate you! Thanks for letting us meet your insurance needs! Welcome to the Roy Copeland State Farm family!"