State Farm® Insurance Agent Roy Copeland III
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David-Amanda Gonzalez
August 9, 2025
5
out of
5
rating by David-Amanda Gonzalez
"I was actually strictly searching for an insurance company that offered a military family discount when I got a text from Marissa. I usually don’t do this type of communication when it comes to insurance policies but I did for some reason this time and I’m so glad I did. She was so patient and helpful. I appreciated how she was honest and upfront with me. The quote Marissa gave me was better than other companies that do offer a military family discount… she don’t know it but, she lifted a heavy weight I was carrying… I will be sharing this agency with my military family friends! Bless you all!"
George Allan
August 7, 2025
5
out of
5
rating by George Allan
"Marissa was great to work with as we planned my estimate from her company-State Farm!!"
Kathryn Janesko
July 24, 2025
5
out of
5
rating by Kathryn Janesko
"Marissa at State Farm (Roy Copeland’s office) went above and beyond in assisting me with getting a renters insurance policy issued and making sure the additional insured was added to satisfy the apartment requirements. She also helped with lowering my son’s amount due on his past due bill so it could be paid. She also put in service requests to process additional requests that need to be made in the future. The entire time talking with Marissa she was so friendly and efficient. Thanks Marissa for helping me take care of everything I needed. Kathryn"
We responded:
"Marissa is awesome and I am happy she was able to help! Thanks for the feedback and thanks for letting us meet your insurance needs at Roy Copeland State Farm!"
josh forde
July 24, 2025
5
out of
5
rating by josh forde
"They offered me all of the information I needed when asked and it was a fairly smooth process getting my insurance bundle set up."
We responded:
"Josh thank you for your feedback! We appreciate your business and letting us help with your insurance needs. We look forward to continuing to meet your insurance needs and grow with you. Thank you and if there is anyone else we can help just like we helped you we would love to have that opportunity. Welcome to the Roy Copeland State Farm family."
Seth Musser
July 23, 2025
5
out of
5
rating by Seth Musser
"Had excellent help today after I was going througha rough time. Sincere regards and professional demeanor was greatly appreciated."
We responded:
"Seth thank you for your feedback and we appreciate your business. Thank you for letting us meet your insurance needs. We look forward to continuing to meet your needs and grow with you. If there is anyone else we can help like we helped you please send them our way! Welcome to the Roy Copeland State Farm family!"
Fake Smoke
July 18, 2025
5
out of
5
rating by Fake Smoke
"Excelente servicio de Silvya! Me gustó mucho su servicio al cliente y en español! Me ayudó con todas mis dudas y me ayudó con todo mi proceso de mi nueva póliza con State Farm!"
We responded:
"Thank you so much for your feedback and review! We are so happy we are able to meet your insurance needs and get you covered. If you know anyone that will benefit like you have please send them our way! Welcome to the Roy Copeland State Farm family! Mucho Gracias!"
Dommy Dahmer
July 17, 2025
5
out of
5
rating by Dommy Dahmer
"Roy was very patient and quick at helping me get my car insurance and bundling it to help me save money. Great guy!"
We responded:
"Thank you so much for the feedback and yes we appreciate you. We are happy to meet your insurance needs and look forward to working with you in the future. If you know someone that can benefit from our insurance please send them our way. Welcome to the Roy Copeland State Farm family!"
Belinda Medina
July 11, 2025
5
out of
5
rating by Belinda Medina
"Marissa was absolutely wonderful she explained insurance coverage so well. I learned a lot from her.very satisfied with the policies we have now"
We responded:
"Belinda thank you so much for the review. We appreciate you and your business and we thank you for letting us help you with your insurance needs. We look forward to growing with you and if you know anyone we can help like you please send them our way. Welcome to the Roy Copeland State Farm family. "
Todd Brown
July 2, 2025
5
out of
5
rating by Todd Brown
"My experience with Marissa at Roy Copeland's agency with excellent they followed up with me for quite a few months and I finally finalized everything she made it so simple and she found me the best rights.. she did a wonderful job"
We responded:
"Todd thank you for this feedback! We are excited to have you as a customer and help you with your insurance needs. We look forward to growing with you and making your are covered. Welcome to the Roy Copeland State Farm family."
Martha Carmona-Luna
June 23, 2025
5
out of
5
rating by Martha Carmona-Luna
"I’ve had a very positive and satisfactory experience with my insurance provider, Sylvia Perez. From the beginning, she has been incredibly helpful, professional, and thorough in explaining all aspects of my coverage. She took the time to make sure I understood everything clearly and answered all of my questions with patience. Sylvia has also gone above and beyond by helping me find the best possible discounts, which I truly appreciate. Her responsiveness and attention to detail have made the entire process smooth and stress-free. I feel confident and well taken care of knowing she’s handling my insurance needs. Highly recommend her services!"
We responded:
"Martha thank you so much for this feedback and review. We appreciate your business and we appreciate you trusting your insurance needs with the Roy Copeland State Farm family. We look forward to continuing to meet your insurance needs and continue to keep growing with you. Thank you again for your business."
Megan Brennan
June 18, 2025
5
out of
5
rating by Megan Brennan
"Sylvia has been absolutely wonderful to work with. Any time I would call with questions or issues she took care of everything right away. She handled my needs in a very timely manner and I would recommend her to fulfill their insurance needs!"
We responded:
"Megan, thank you so much for this feedback and we appreciate you joining our State Farm family here and letting us provide you with your insurance needs. This is a growth proposition and we’re gonna be with you every step of the way so we look forward to growing with you and continue to keep meeting your needs welcome to the Roy Copeland State Farm family. "
Leo Posch
June 18, 2025
5
out of
5
rating by Leo Posch
"Super nice and easy to deal with. We had lots of questions and got lots of answers."
We responded:
"Leo, thank you so much for your feedback and thank you so much for your business. Thank you for letting us meet your insurance needs and thank you for joining the Roy Copeland State Farm family."
Jason Vickers
June 11, 2025
5
out of
5
rating by Jason Vickers
"Im happy so far with the service Andreu has set me up with a bundle package fast and has convinced me i will continue to behappy with rates and how the business of insurance matters will be performed . Thank you , Aundreu"
We responded:
"Jason, thank you so much for your feedback and your review. We really appreciate you and your business. Thanks for letting us have an opportunity to meet your insurance needs and continue to keep growing with you. We’re gonna be growing with you as your life changes to cover your wrist, we are here to meet your insurance needs and again thank you and welcome to the Roy Copeland State Farm family. "
Paula Hawkins
June 11, 2025
5
out of
5
rating by Paula Hawkins
"I was in of some insurance. Googled State Farm and got Andreu(I was calling him Roy. He never corrected me), He found me great coverage, had a great personality. When I called back to speak to him about a question I forgot to ask he was laughing when he got on the phone. I asked him why did he let me call him Roy and not say anything? He said it’s all good, No worries!! He welcomed me to The Family. So if you call State Farm, his name is Andreu!! Not Roy!! Thank you for awesome and fun phone experience and becoming part of the family!!"
We responded:
"Paula, thank you so much for your feedback and giving us an opportunity to provide you with insurance. We are so happy to meet your needs and also to welcome you to our wonderful Roy Copeland State Farm family. "
Patricia Levine
June 3, 2025
5
out of
5
rating by Patricia Levine
"Sylvia Perez and Marissa Caldwell have given me excellent service transferring my auto and homeowners insurance to State Farm. Both ladies provided quick and knowledgeable assistance. Thank you Roy Copeland and your wonderful staff. I feel very confident that State Farm will meet my needs."
We responded:
"Patricia thanks for leaving the feedback and yes we will do all we can to meet your needs. We are happy to have you be a part of the Roy Copeland State Farm family. We look forward to working with you!"
Amira Manning
May 30, 2025
5
out of
5
rating by Amira Manning
"Amazing and to the point! Awesome service"
We responded:
"Amira thank you for chosing us and letting us provide your insurance needs. We enjoy helping you and we appreciate your business. Thank you for chosing Roy Copeland State Farm Insurance."
Megan m
May 21, 2025
5
out of
5
rating by Megan m
"Marissa was very helpful and straightforward. Excellent customer service. Very efficient. Someone needs to give her a raise."
We responded:
"Megan thank you for your feedback! We value you and your comittment to our office. Thank you for chosing Roy Copeland State Farm Insurance Agency! "
Tim Ruble
May 16, 2025
5
out of
5
rating by Tim Ruble
"I have been dealing with Marissa from this office, Marissa has been a pleasure to work with and I highly recommend her for all your Insurance needs."
We responded:
"Tim thank you and we appreciate the feedback! We thank you and I am so happy we have you as a customer!! Thank you for being apart of the Roy Copeland State Farm family. "
Lawrence Roach
May 1, 2025
5
out of
5
rating by Lawrence Roach
"I was lucky enough to have Marissa help me navigate my insurance needs Total professional Coming from another agent I had for 30 years ! I can say this was by far the best experience I’ve had with State Farm"
We responded:
"Lawrence, thank you so much for your feedback and we appreciate you and your business. Thank you for letting us provide your insurance needs and welcome to the Roy Copeland State Farm family."
Brittany Wise
April 29, 2025
5
out of
5
rating by Brittany Wise
"Great customer service and reasonable rates."
We responded:
"Brittany thanks for not only coming back but thank you for being a loyal customer! Welcome and thank you for being a part the Roy Copeland State Farm family!"
Anne Cochran
April 21, 2025
5
out of
5
rating by Anne Cochran
"Absolutely wonderful customer service. I used to never want to deal with insurance but this team makes it quite easy to call in and ask questions and make updates!"
We responded:
"Anne thank you for the feedback and great review! We appreciate you and your business and we are thankful for you! Thank you for being a part of the Roy Copeland State Farm family!"
Araceli Morales
April 10, 2025
5
out of
5
rating by Araceli Morales
"Marissa took care off me answer all my questions really help full had a great experience with her 👌👌👌"
We responded:
"Thank you so much for your kind review and thank you so much for your business. We appreciate you and look forward to growing with you and continuing to meet. Your insurance needs needs welcome to the Roy Copeland State Farm family."
Alexis Sissel
April 8, 2025
5
out of
5
rating by Alexis Sissel
"Shes so sweet and helpful made my day:)"
We responded:
"Alexis thanks so much for your feedback! We all here appreciate your business and welcome to the Roy Copeland State Farm family!"
Emma Cordova
April 3, 2025
5
out of
5
rating by Emma Cordova
"Everything and everyone has been extremely helpful and attentive to my questions about the insurance, also great customer service to my needs! Will definitely recommend state farm."
We responded:
"Emma thanks for the feedback and I am so proud to have you as a customer! We are looking forward to keep serving you and meeting your insurance needs! Thank you for being a part of the Roy Copeland State Farm family!"
Stephanie Skyes
March 12, 2025
5
out of
5
rating by Stephanie Skyes
"They are amazing! Im so happy to call them my home for my insurance!"
We responded:
"Stephanie thanks so much for your review and we appreciate your support. Thank you for your business and look forward to continuing to growing with you. Welcome to the Roy Copeland State Farm Family"