State Farm® Insurance Agent Roy Copeland III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Todd Brown
July 2, 2025
5
out of
5
rating by Todd Brown
"My experience with Marissa at Roy Copeland's agency with excellent they followed up with me for quite a few months and I finally finalized everything she made it so simple and she found me the best rights.. she did a wonderful job"
We responded:
"Todd thank you for this feedback! We are excited to have you as a customer and help you with your insurance needs. We look forward to growing with you and making your are covered. Welcome to the Roy Copeland State Farm family."
Martha Carmona-Luna
June 23, 2025
5
out of
5
rating by Martha Carmona-Luna
"I’ve had a very positive and satisfactory experience with my insurance provider, Sylvia Perez. From the beginning, she has been incredibly helpful, professional, and thorough in explaining all aspects of my coverage. She took the time to make sure I understood everything clearly and answered all of my questions with patience. Sylvia has also gone above and beyond by helping me find the best possible discounts, which I truly appreciate. Her responsiveness and attention to detail have made the entire process smooth and stress-free. I feel confident and well taken care of knowing she’s handling my insurance needs. Highly recommend her services!"
We responded:
"Martha thank you so much for this feedback and review. We appreciate your business and we appreciate you trusting your insurance needs with the Roy Copeland State Farm family. We look forward to continuing to meet your insurance needs and continue to keep growing with you. Thank you again for your business."
Megan Brennan
June 18, 2025
5
out of
5
rating by Megan Brennan
"Sylvia has been absolutely wonderful to work with. Any time I would call with questions or issues she took care of everything right away. She handled my needs in a very timely manner and I would recommend her to fulfill their insurance needs!"
We responded:
"Megan, thank you so much for this feedback and we appreciate you joining our State Farm family here and letting us provide you with your insurance needs. This is a growth proposition and we’re gonna be with you every step of the way so we look forward to growing with you and continue to keep meeting your needs welcome to the Roy Copeland State Farm family. "
Leo Posch
June 18, 2025
5
out of
5
rating by Leo Posch
"Super nice and easy to deal with. We had lots of questions and got lots of answers."
We responded:
"Leo, thank you so much for your feedback and thank you so much for your business. Thank you for letting us meet your insurance needs and thank you for joining the Roy Copeland State Farm family."
Jason Vickers
June 11, 2025
5
out of
5
rating by Jason Vickers
"Im happy so far with the service Andreu has set me up with a bundle package fast and has convinced me i will continue to behappy with rates and how the business of insurance matters will be performed . Thank you , Aundreu"
We responded:
"Jason, thank you so much for your feedback and your review. We really appreciate you and your business. Thanks for letting us have an opportunity to meet your insurance needs and continue to keep growing with you. We’re gonna be growing with you as your life changes to cover your wrist, we are here to meet your insurance needs and again thank you and welcome to the Roy Copeland State Farm family. "
Paula Hawkins
June 11, 2025
5
out of
5
rating by Paula Hawkins
"I was in of some insurance. Googled State Farm and got Andreu(I was calling him Roy. He never corrected me), He found me great coverage, had a great personality. When I called back to speak to him about a question I forgot to ask he was laughing when he got on the phone. I asked him why did he let me call him Roy and not say anything? He said it’s all good, No worries!! He welcomed me to The Family. So if you call State Farm, his name is Andreu!! Not Roy!! Thank you for awesome and fun phone experience and becoming part of the family!!"
We responded:
"Paula, thank you so much for your feedback and giving us an opportunity to provide you with insurance. We are so happy to meet your needs and also to welcome you to our wonderful Roy Copeland State Farm family. "
Patricia Levine
June 3, 2025
5
out of
5
rating by Patricia Levine
"Sylvia Perez and Marissa Caldwell have given me excellent service transferring my auto and homeowners insurance to State Farm. Both ladies provided quick and knowledgeable assistance. Thank you Roy Copeland and your wonderful staff. I feel very confident that State Farm will meet my needs."
We responded:
"Patricia thanks for leaving the feedback and yes we will do all we can to meet your needs. We are happy to have you be a part of the Roy Copeland State Farm family. We look forward to working with you!"
Amira Manning
May 30, 2025
5
out of
5
rating by Amira Manning
"Amazing and to the point! Awesome service"
We responded:
"Amira thank you for chosing us and letting us provide your insurance needs. We enjoy helping you and we appreciate your business. Thank you for chosing Roy Copeland State Farm Insurance."
Megan m
May 21, 2025
5
out of
5
rating by Megan m
"Marissa was very helpful and straightforward. Excellent customer service. Very efficient. Someone needs to give her a raise."
We responded:
"Megan thank you for your feedback! We value you and your comittment to our office. Thank you for chosing Roy Copeland State Farm Insurance Agency! "
Tim Ruble
May 16, 2025
5
out of
5
rating by Tim Ruble
"I have been dealing with Marissa from this office, Marissa has been a pleasure to work with and I highly recommend her for all your Insurance needs."
We responded:
"Tim thank you and we appreciate the feedback! We thank you and I am so happy we have you as a customer!! Thank you for being apart of the Roy Copeland State Farm family. "
Lawrence Roach
May 1, 2025
5
out of
5
rating by Lawrence Roach
"I was lucky enough to have Marissa help me navigate my insurance needs Total professional Coming from another agent I had for 30 years ! I can say this was by far the best experience I’ve had with State Farm"
We responded:
"Lawrence, thank you so much for your feedback and we appreciate you and your business. Thank you for letting us provide your insurance needs and welcome to the Roy Copeland State Farm family."
Brittany Wise
April 29, 2025
5
out of
5
rating by Brittany Wise
"Great customer service and reasonable rates."
We responded:
"Brittany thanks for not only coming back but thank you for being a loyal customer! Welcome and thank you for being a part the Roy Copeland State Farm family!"
Anne Cochran
April 21, 2025
5
out of
5
rating by Anne Cochran
"Absolutely wonderful customer service. I used to never want to deal with insurance but this team makes it quite easy to call in and ask questions and make updates!"
We responded:
"Anne thank you for the feedback and great review! We appreciate you and your business and we are thankful for you! Thank you for being a part of the Roy Copeland State Farm family!"
Araceli Morales
April 10, 2025
5
out of
5
rating by Araceli Morales
"Marissa took care off me answer all my questions really help full had a great experience with her 👌👌👌"
We responded:
"Thank you so much for your kind review and thank you so much for your business. We appreciate you and look forward to growing with you and continuing to meet. Your insurance needs needs welcome to the Roy Copeland State Farm family."
Alexis Sissel
April 8, 2025
5
out of
5
rating by Alexis Sissel
"Shes so sweet and helpful made my day:)"
We responded:
"Alexis thanks so much for your feedback! We all here appreciate your business and welcome to the Roy Copeland State Farm family!"
Emma Cordova
April 3, 2025
5
out of
5
rating by Emma Cordova
"Everything and everyone has been extremely helpful and attentive to my questions about the insurance, also great customer service to my needs! Will definitely recommend state farm."
We responded:
"Emma thanks for the feedback and I am so proud to have you as a customer! We are looking forward to keep serving you and meeting your insurance needs! Thank you for being a part of the Roy Copeland State Farm family!"
Stephanie Skyes
March 12, 2025
5
out of
5
rating by Stephanie Skyes
"They are amazing! Im so happy to call them my home for my insurance!"
We responded:
"Stephanie thanks so much for your review and we appreciate your support. Thank you for your business and look forward to continuing to growing with you. Welcome to the Roy Copeland State Farm Family"
Kelsey Sloan
March 5, 2025
5
out of
5
rating by Kelsey Sloan
"Marissa at Roy Copeland's office is great! She has been very helpful and patient with me as I have been looking into different home insurance options. Thank you for all your help with picking the right policy for us without being pushy as I shopped around to compare options. Very attentive and friendly staff that follows through."
We responded:
"Keylsey how awesome is that feedback and thank you so much for letting us provide your insurance needs! We are so excited to have you as a customer and we look forward to growing with you! Thank you and welcome to the Roy Copeland State Farm family."
Mihir
March 3, 2025
5
out of
5
rating by Mihir
"I recently signed up for home insurance, and the experience was excellent. Marissa is always helpful, responds quickly, and answers all my questions thoroughly. Bundling my policies also gave me a great discount. I highly recommend the Roy Copeland State Farm agency!"
We responded:
"Mihir thanks for the feedback. Thank you for letting us provide you with insurance for your home. We appericate you and thank you for joining the Roy Copeland State Farm family. We look forward to serving you and growing with you. Welcome again. "
Laicey Norton
February 28, 2025
5
out of
5
rating by Laicey Norton
"Kamryn and Roy took amazing care of my husband and I. They went above and beyond for us. Made sure we were taken care of and did not stop until the job was done. I will highly recommend them to family and friends. Thank you both! 🫶🧡"
We responded:
"Laicey thanks for the awesome feedback! We are excited to have you to be a part of the Roy Copeland State Farm family!! We look forward to keep meeting your insurance needs as we grow together! Welcome to the Roy Copeland State Farm family!!!"
Echoes of Grace
February 27, 2025
5
out of
5
rating by Echoes of Grace
"I needed auto insurance for my father in law and Marissa was very helpful and informative. We were able to get his car covered momentarily although we were not able to maintain it since he didn’t have an actual driver’s license. Still, I was grateful for their kindness and understanding."
We responded:
"Thanks for the feedback and we really appreciate it. Thank you for letting us try to help and giving us an opportunity. "
Suzanna Riling
February 27, 2025
5
out of
5
rating by Suzanna Riling
"My husband and I worked with Roy who was absolutely amazing. We were looking to switch insurance and Roy was very open and honest about the policies. He thoroughly explained what was covered and helped us switch insurance. Any questions we had if he wasn't sure of an answer, he found the answer for us. Very impressed with the professional atmosphere and the staff."
We responded:
"Suzanna you and your husband were amazing to work with. Thanks for trusting your neighbor (me) with your insurance needs. i look forward to working with you now and in the future. Thank you for joining the Roy Copeland State farm family. "
Alison Cash
January 24, 2025
1
out of
5
rating by Alison Cash
"Stranded on the side of the road for 3 hours after calling for a tow truck in 26 degree weather. This is part of my insurance coverage paid for monthly. Not thrilled with my experience. I don’t recommend this service."
We responded:
"Alison first thanks for letting us know with the review and feedback. I am sorry that the tow serivce did not meet your needs and next time please call the office and let us have the opportunity to assist you. We are here to help you and again sorry that the tow experience did not meet your needs. We look forward to still meeting your insurance needs and we will. "
Crystal Thomason
January 18, 2025
5
out of
5
rating by Crystal Thomason
"I have had nothing but good and prompt service! I love the personalized approach. Keep up the great customer service! Much appreciated."
We responded:
"Crystal thanks for your feedback and we appreciate your business. Thanks for letting us meet your insurance needs. We are excited to help you and thank you for joining the Roy Copeland State Farm family."
Jordan Bishop
December 20, 2024
5
out of
5
rating by Jordan Bishop
"State Farm and Marissa have helped us bundle our home and auto and receive the best rate. Very responsive and helpful! 10/10 recommend"
We responded:
"Jordan , thank you so much for the feedback and we really appreciate your business. Thank you for letting us provide your insurance needs and we appreciate you and welcome to the Roy Copeland State Farm family. "