State Farm® Insurance Agent Roy Copeland III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kayla Holland
October 16, 2024
"Marissa was great! Very helpful! She goes out of her way to make sure her clients are helped in a timely matter!"
"Kayla thanks so much for the feedback! We appreciate you and thank you for choosing us to meet your insurance needs! Welcome to the Roy Copeland State Farm family!"
Randy Schmeerbauch
October 15, 2024
"Incredible service and friendliness. Marissa is a true asset and “rock star”!"
"Yes she is and we are proud to have her. Randy thanks for your feedback and we appreciate you and your business! "
Ivan H
August 12, 2024
"Would not go anywhere else, great people to work with."
"Ivan thank you so much for your feedback and we don't want you to go anywhere. Thannks for letting us provide you with insurance thanks for being a part of the Roy Copeland State farm family. "
Beth Ensley
July 30, 2024
"Roy and his staff are always very attentive! We are so happy we switched to State Farm!"
"Beth, thank you so much for your kind words and your feedback. We are so happy to have you a part of our family and we look forward to serving you and your family. Thank you for giving us the opportunity and welcome to the Roy Copeland State Farm family."
cindy adams
July 29, 2024
"My husband and I added a new truck and my husband's info on to our auto policy. E mailed Roy Copeland at State Farm. He's been my agent for years, he's very knowledgeable. His office assistant Marissa called me back and got everything taken care of fast and very efficiently. She was very friendly and knowledgeable, We are very satisfied with the Roy Copeland Stste Farm agency. If you have any insurance needs please call the Roy Copeland State Farm agency. Their rates and service are top notch."
"Wow Cindy!! It is our pleasure and what a review to leave us! We appreciate you and your business! My team and I are honored to serve you! Thanks for being a part of the Roy Copeland State Farm family!!"
basitat Kassim
July 12, 2024
"I had such a great experience with Rahma , she is so nice and welcoming ."
"Basitat thank you for your feedback and your review. We really appreciate you and your business Thank you for letting us meet your insurance needs and welcome to the Roy Copeland State Farm family!"
Ronald L. Jones
July 2, 2024
"I switched over to State Farm Insurance and was helped by Marissa C. Caldwell. She was very professional and answered all my questions. She made me feel like family. I'm personally going to recommend State Farm Insurance to everyone I know."
"Ronald thank you for your review and feedback!! We appreciate your business and we just thank you! Second thank you again for letting us meet your insurance needs. Welcome to the Roy Copeland State Farm family!!"
rose barham
June 29, 2024
"Rahma The best employee I like to work with is that she works hard all the time. Thank you Rahma you are always the best"
"Rose thanks so much for leaving us a review. We appreciate your business and you. Thanks for letting us meet your insurance needs and welcome to the Roy Copeland State Farm family."
elizabeth pendleton
June 28, 2024
"Only 5 stars because 6 wasn’t an option!!! Marissa was wonderful from start to finish. She was able to make what could have been a stressful situation very easy and actually fun. I am so happy, and I’m saving a ton of money!"
"Elizabeth thank you for your review and we appreciate your business and you. Thanks for letting us meet your insurance needs. Welcome to the Roy Copeland State Farm family. "
Trevor
June 28, 2024
"Great customer service!"
"Trevor thanks for the feedback and we appreciate you. Thanks for joining the Roy Copeland State Farm Family."
Stephanie Dean
June 27, 2024
"Great & professional greeting and able to “Make It Happen” ….Thank You"
"Thank you Stephanie for the feedback and we appreciate you and your business. We look forward to growing with you and thank you. Welcome to the Roy Copeland State Farm family."
Joel Diaz
June 19, 2024
"I would steer away from this office and doing business with them. I had several bad experiences in the short time we had a policy. I usually don’t leave bad reviews but thought I’d be doing a disservice to people by not. Their communication is so bad and has now cost me more money."
"Joel thanks for your review and feedback. We got your commercial policy written quickly due to your circumstance. Sent out the docs to all of your vendors and met those needs as you asked us to. I am sorry that you had bad experience with our office and each time you raised a concern or asked us to take care of an issue we met that need. Your main issue was with State Farm classifying all carpenters under one classification and you felt you were being overcharge in which you were not. I want to thank you for letting us have the opportunity serve you and your business. "
Ernesto Negron
May 29, 2024
"At Roy Copeland III State Farm Agency, you can receive quick and accurate quotes for all of your insurance needs. They are friendly, professional, and their quotes are very reasonable. Their input is so impressive that you can better understand the true value of what you are insuring. I highly recommend them for all of your insurance needs."
"Ernesto thank you so much for this feedback! We appreciate having an opportunity to serve and meet your insurance needs! Welcome to the Roy Copeland State Farm family and we look forward to continue to keep growing with you."
Natalie Garcia
May 29, 2024
"Such great customer services, 5 stars for Marissa . She was right on with what I needed ."
" Natalie thank you so much for this feedback! We appreciate having an opportunity to serve and meet your insurance needs! Welcome to the Roy Copeland State Farm family and we look forward to continue to keep growing with you."
Denise Johnson
May 29, 2024
"Extremely prompt efficient and affordable"
"Denise thank you so much for this feedback! We appreciate having an opportunity to serve and meet your insurance needs! Welcome to the Roy Copeland State Farm family and we look forward to continue to keep growing with you."
John Messick
May 28, 2024
"I was impressed how low my rates were on my two pickup trucks and yes that full coverage thanks Marissa"
"John thank you so much for this feedback! We appreciate having an opportunity to serve and meet your insurance needs! Welcome to the Roy Copeland State Farm family and we look forward to continue to keep growing with you."
Sonji Lay
May 28, 2024
"Rhama and anyone I talked to from Roy's office was great! They were helpful, friendly and quick with getting back to me. Rhama followed up when she said she would and explained my benefits clearly. She was kind and helpful."
"Sonji thank you so much for this feedback! We appreciate having an opportunity to serve and meet your insurance needs! Welcome to the Roy Copeland State Farm family and we look forward to continue to keep growing with you."
Juan Ji
May 21, 2024
"Rahma is great!"
"Juan thank you so much for this feedback! We appreciate having an opportunity to serve and meet your insurance needs! Welcome to the Roy Copeland State Farm family and we look forward to continue to keep growing with you."
Kay H
May 10, 2024
"rahma was really helpful and efficient!"
"Kameron thanks for the feedback and we appreciate you and your support! We are excited to have an opportunity to meet your insurance needs! Welcome to the Roy Copeland State Farm family!"
Gavin Minshew
May 7, 2024
"Was informational and easy to start policies."
"Gavin thanks for your feedback and we appreciate you! Thanks for letting us meet your insurance needs! Welcome to the Roy Copeland State Farm family!"
Laurice A. Valentine
May 6, 2024
"Very professional; provided quotes in a timely manner; answered questions"
"Rev. Valentine what an honor for you to join and support us. Thanks for the feedback and giving us an opportunity to meet your insurance needs. We appreciate you and welcome to the Roy Copeland State Farm family."
Abby Karlis
April 29, 2024
"Marissa was amazing! So easy to work with and was quick to answer all of my questions. She was kind and professional! So thankful for her!"
"Abby, thank you so much for your feedback and we appreciate you. We look forward to continued meeting your insurance needs and thank you for joining the Roy Copeland, State Farm family."
Shantae Pitts
April 27, 2024
"Rahma was fantastic! She took care of everything I needed and gave me a great price! Thanks State Farm!"
"Shantae thanks for your feedback and we appreciate you. Thank you for letting us meet your insurance needs and thank you for joining the Roy Copeland State Farm family."
Barbara Wright
April 25, 2024
"I can’t say enough great things about this office. The agent Marissa took time to answer my many questions, explaining all available options for my home insurance. This resulted in me saving hundreds of dollars per year. It was so unbelievable until I didn’t feel comfortable until I got my policies in the mail. I’m a true fan."
"Barbara, thank you so much for the feedback and we definitely appreciate you joining the Roy Copeland State Farm family! we look forward to continuing to meet your insurance needs with you!"
Rhae Paeth
April 24, 2024
"When I hit a deer, I was sure that the insurance process was going to be a headache. I couldn't have been more wrong. Marissa helped me figure out the steps I needed to take to file a claim, and consistently checked in with me to see how it was all going. Now my car is back in shape and I can breathe easier. Best insurance team ever!"
"Thank you for the comment and like a good neighbor we try to be there. Marissa is an amazing employee and we really appreciate her and thank you for the feedback. We look forward to continuing our work with you, growing with you, and meeting your insurance needs."