State Farm® Insurance Agent Roy Copeland III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephanie Skyes
March 12, 2025
5
out of
5
rating by Stephanie Skyes
"They are amazing! Im so happy to call them my home for my insurance!"
We responded:
"Stephanie thanks so much for your review and we appreciate your support. Thank you for your business and look forward to continuing to growing with you. Welcome to the Roy Copeland State Farm Family"
Kelsey Sloan
March 5, 2025
5
out of
5
rating by Kelsey Sloan
"Marissa at Roy Copeland's office is great! She has been very helpful and patient with me as I have been looking into different home insurance options. Thank you for all your help with picking the right policy for us without being pushy as I shopped around to compare options. Very attentive and friendly staff that follows through."
We responded:
"Keylsey how awesome is that feedback and thank you so much for letting us provide your insurance needs! We are so excited to have you as a customer and we look forward to growing with you! Thank you and welcome to the Roy Copeland State Farm family."
Mihir
March 3, 2025
5
out of
5
rating by Mihir
"I recently signed up for home insurance, and the experience was excellent. Marissa is always helpful, responds quickly, and answers all my questions thoroughly. Bundling my policies also gave me a great discount. I highly recommend the Roy Copeland State Farm agency!"
We responded:
"Mihir thanks for the feedback. Thank you for letting us provide you with insurance for your home. We appericate you and thank you for joining the Roy Copeland State Farm family. We look forward to serving you and growing with you. Welcome again. "
Laicey Norton
February 28, 2025
5
out of
5
rating by Laicey Norton
"Kamryn and Roy took amazing care of my husband and I. They went above and beyond for us. Made sure we were taken care of and did not stop until the job was done. I will highly recommend them to family and friends. Thank you both! 🫶🧡"
We responded:
"Laicey thanks for the awesome feedback! We are excited to have you to be a part of the Roy Copeland State Farm family!! We look forward to keep meeting your insurance needs as we grow together! Welcome to the Roy Copeland State Farm family!!!"
Echoes of Grace
February 27, 2025
5
out of
5
rating by Echoes of Grace
"I needed auto insurance for my father in law and Marissa was very helpful and informative. We were able to get his car covered momentarily although we were not able to maintain it since he didn’t have an actual driver’s license. Still, I was grateful for their kindness and understanding."
We responded:
"Thanks for the feedback and we really appreciate it. Thank you for letting us try to help and giving us an opportunity. "
Suzanna Riling
February 27, 2025
5
out of
5
rating by Suzanna Riling
"My husband and I worked with Roy who was absolutely amazing. We were looking to switch insurance and Roy was very open and honest about the policies. He thoroughly explained what was covered and helped us switch insurance. Any questions we had if he wasn't sure of an answer, he found the answer for us. Very impressed with the professional atmosphere and the staff."
We responded:
"Suzanna you and your husband were amazing to work with. Thanks for trusting your neighbor (me) with your insurance needs. i look forward to working with you now and in the future. Thank you for joining the Roy Copeland State farm family. "
Alison Fechner
January 24, 2025
1
out of
5
rating by Alison Fechner
"Stranded on the side of the road for 3 hours after calling for a tow truck in 26 degree weather. This is part of my insurance coverage paid for monthly. Not thrilled with my experience. I don’t recommend this service."
We responded:
"Alison first thanks for letting us know with the review and feedback. I am sorry that the tow serivce did not meet your needs and next time please call the office and let us have the opportunity to assist you. We are here to help you and again sorry that the tow experience did not meet your needs. We look forward to still meeting your insurance needs and we will. "
Crystal Thomason
January 18, 2025
5
out of
5
rating by Crystal Thomason
"I have had nothing but good and prompt service! I love the personalized approach. Keep up the great customer service! Much appreciated."
We responded:
"Crystal thanks for your feedback and we appreciate your business. Thanks for letting us meet your insurance needs. We are excited to help you and thank you for joining the Roy Copeland State Farm family."
Jordan Bishop
December 20, 2024
5
out of
5
rating by Jordan Bishop
"State Farm and Marissa have helped us bundle our home and auto and receive the best rate. Very responsive and helpful! 10/10 recommend"
We responded:
"Jordan , thank you so much for the feedback and we really appreciate your business. Thank you for letting us provide your insurance needs and we appreciate you and welcome to the Roy Copeland State Farm family. "
Lawrence Roach
December 20, 2024
5
out of
5
rating by Lawrence Roach
"I was lucky enough to have Marissa help me navigate my insurance needs Total professional Coming from another agent I had for 30 years ! I can say this was by far the best experience I’ve had with State Farm"
We responded:
"Lawrence, thank you so much for your feedback and we appreciate you and your business. Thank you for letting us provide your insurance needs and welcome to the Roy Copeland State Farm family."
Sandra Millington
December 19, 2024
5
out of
5
rating by Sandra Millington
"I recently had to find homeowners insurance for our new home. Marissa and Roy are very down to earth people. They got with me, and after a little time, they were able to get me insurance on the home and a better rate on my car insurance. After a few days, I called back and obtained life insurance. Would I recommend them ABSOLUTELY."
We responded:
"Such a joy to have you to join the Roy Copeland State Farm family! I am so happy we were able to meet your insurance needs and keep growing with you. Welcome to the Roy Copeland State Farm family. "
Louis Wright
November 22, 2024
5
out of
5
rating by Louis Wright
"My request for copies of my insurance to be emailed to me and it was handled quickly and orderly"
We responded:
"Louis thanks so much for feedback and we appreciate your business. Thank you for letting us provide and meet all of your insurance needs. If you need anything else please let us know. Thank you so much again!"
Dannie Patton
November 19, 2024
5
out of
5
rating by Dannie Patton
"Really great service and excellent job of explaining, and I really appreciated that."
We responded:
"Dannie thanks for the review and feedback. I am so happy we are able to meet your insurance needs. Welcome to the Roy Copeland State Farm family."
Marilyn jardin
November 15, 2024
5
out of
5
rating by Marilyn jardin
"Best move I ever made for insurance. Merissa, Roy and Cameron are absolutely wonderful. They transferred my insurance quickly and answered all my questions. I will stay with them as long as I’m in Missouri. They’re the best."
We responded:
"Marilyn wow what a review and thanks for the feedback!!! We are so excited to have you a part of the Roy Copeland State Farm family. Thanks for letting us meet your insurance needs and we look forward to growing with you!"
Tiffany Sappenfield
November 13, 2024
5
out of
5
rating by Tiffany Sappenfield
"Marissa is amazing! She cut my premium in HALF what i paid for at country financial. She was a delight to work with! Excellent job Marissa!!"
We responded:
"Tiffany, thank you for the awesome feedback and review. We are so excited to have you as a part of the Roy Copeland State Farm family! Thank you for letting us meet your insurance needs and we look forward to serving you! "
Renee Stafford
November 5, 2024
5
out of
5
rating by Renee Stafford
"Great service and great rates!!"
We responded:
"Renee thanks for sending us this review and this means a lot! We are excited to provide you with your insurance needs! Thanks for being a part of the Roy Copeland State Farm family."
Danielle Johnson-Haworth
October 29, 2024
5
out of
5
rating by Danielle Johnson-Haworth
"Excellent experience, this agency knows what they're doing."
We responded:
"Danielle thanks for the feedback and we appreciate your business. Thank you for joining the Roy Copeland State Farm family!"
eleanor phillips
October 28, 2024
5
out of
5
rating by eleanor phillips
"She was amazing helped me get the coverage I wanted and was very kind and pleasant to speak with"
We responded:
"Eleanor thanks for leaving us this review. We are so happy to provide your insurance needs. We look forward to continuing to work and meet your needs!"
Hawar Kurdish
October 28, 2024
5
out of
5
rating by Hawar Kurdish
"I highly recommend this place and the insurance too! Marissa is great , helpful , smart and Roy Copeland is very respectful guy I’m so happy with them ."
We responded:
"This is an excellent review Hawar and we have be so excited to work with you. Thanks for letting us provide and meet your insurance needs! "
Brandi Tramazzo
October 28, 2024
5
out of
5
rating by Brandi Tramazzo
"Marissa has been such a help and has a very pleasant disposition👍"
We responded:
"Marissa is an excellent help and I really appreciate your feedback on this. Thank you so much for being a customer bars and thank you for working with us."
Robert Podrebarac
October 21, 2024
5
out of
5
rating by Robert Podrebarac
"Roy, Marisa and other staff keep things personable and professional with competitive rates."
We responded:
"Robert we have enjoyed having you as a customer and thank you for the kind words! We are here if you need us and thank you for being a part of our family!"
Blaine Smith
October 21, 2024
5
out of
5
rating by Blaine Smith
"Marissa was great to work with. Everything went smooth and quick. Thanks again!"
We responded:
"Blaine thank you for the kind words and we appreciate you. Thank you for joining our family and we look forward to working with you!"
Kayla Holland
October 16, 2024
5
out of
5
rating by Kayla Holland
"Marissa was great! Very helpful! She goes out of her way to make sure her clients are helped in a timely matter!"
We responded:
"Kayla thanks so much for the feedback! We appreciate you and thank you for choosing us to meet your insurance needs! Welcome to the Roy Copeland State Farm family!"
Randy Schmeerbauch
October 15, 2024
5
out of
5
rating by Randy Schmeerbauch
"Incredible service and friendliness. Marissa is a true asset and “rock star”!"
We responded:
"Yes she is and we are proud to have her. Randy thanks for your feedback and we appreciate you and your business! "
Ivan H
August 12, 2024
5
out of
5
rating by Ivan H
"Would not go anywhere else, great people to work with."
We responded:
"Ivan thank you so much for your feedback and we don't want you to go anywhere. Thannks for letting us provide you with insurance thanks for being a part of the Roy Copeland State farm family. "