State Farm® Insurance Agent Roy Copeland III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jordan Bishop
December 20, 2024
5
out of
5
rating by Jordan Bishop
"State Farm and Marissa have helped us bundle our home and auto and receive the best rate. Very responsive and helpful! 10/10 recommend"
We responded:
"Jordan , thank you so much for the feedback and we really appreciate your business. Thank you for letting us provide your insurance needs and we appreciate you and welcome to the Roy Copeland State Farm family. "
Lawrence Roach
December 20, 2024
5
out of
5
rating by Lawrence Roach
"I was lucky enough to have Marissa help me navigate my insurance needs Total professional Coming from another agent I had for 30 years ! I can say this was by far the best experience I’ve had with State Farm"
We responded:
"Lawrence, thank you so much for your feedback and we appreciate you and your business. Thank you for letting us provide your insurance needs and welcome to the Roy Copeland State Farm family."
Sandra Millington
December 19, 2024
5
out of
5
rating by Sandra Millington
"I recently had to find homeowners insurance for our new home. Marissa and Roy are very down to earth people. They got with me, and after a little time, they were able to get me insurance on the home and a better rate on my car insurance. After a few days, I called back and obtained life insurance. Would I recommend them ABSOLUTELY."
We responded:
"Such a joy to have you to join the Roy Copeland State Farm family! I am so happy we were able to meet your insurance needs and keep growing with you. Welcome to the Roy Copeland State Farm family. "
Louis Wright
November 22, 2024
5
out of
5
rating by Louis Wright
"My request for copies of my insurance to be emailed to me and it was handled quickly and orderly"
We responded:
"Louis thanks so much for feedback and we appreciate your business. Thank you for letting us provide and meet all of your insurance needs. If you need anything else please let us know. Thank you so much again!"
Dannie Patton
November 19, 2024
5
out of
5
rating by Dannie Patton
"Really great service and excellent job of explaining, and I really appreciated that."
We responded:
"Dannie thanks for the review and feedback. I am so happy we are able to meet your insurance needs. Welcome to the Roy Copeland State Farm family."
Marilyn jardin
November 15, 2024
5
out of
5
rating by Marilyn jardin
"Best move I ever made for insurance. Merissa, Roy and Cameron are absolutely wonderful. They transferred my insurance quickly and answered all my questions. I will stay with them as long as I’m in Missouri. They’re the best."
We responded:
"Marilyn wow what a review and thanks for the feedback!!! We are so excited to have you a part of the Roy Copeland State Farm family. Thanks for letting us meet your insurance needs and we look forward to growing with you!"
Tiffany Sappenfield
November 13, 2024
5
out of
5
rating by Tiffany Sappenfield
"Marissa is amazing! She cut my premium in HALF what i paid for at country financial. She was a delight to work with! Excellent job Marissa!!"
We responded:
"Tiffany, thank you for the awesome feedback and review. We are so excited to have you as a part of the Roy Copeland State Farm family! Thank you for letting us meet your insurance needs and we look forward to serving you! "
Renee Stafford
November 5, 2024
5
out of
5
rating by Renee Stafford
"Great service and great rates!!"
We responded:
"Renee thanks for sending us this review and this means a lot! We are excited to provide you with your insurance needs! Thanks for being a part of the Roy Copeland State Farm family."
Danielle Johnson-Haworth
October 29, 2024
5
out of
5
rating by Danielle Johnson-Haworth
"Excellent experience, this agency knows what they're doing."
We responded:
"Danielle thanks for the feedback and we appreciate your business. Thank you for joining the Roy Copeland State Farm family!"
eleanor phillips
October 28, 2024
5
out of
5
rating by eleanor phillips
"She was amazing helped me get the coverage I wanted and was very kind and pleasant to speak with"
We responded:
"Eleanor thanks for leaving us this review. We are so happy to provide your insurance needs. We look forward to continuing to work and meet your needs!"
Hawar Kurdish
October 28, 2024
5
out of
5
rating by Hawar Kurdish
"I highly recommend this place and the insurance too! Marissa is great , helpful , smart and Roy Copeland is very respectful guy I’m so happy with them ."
We responded:
"This is an excellent review Hawar and we have be so excited to work with you. Thanks for letting us provide and meet your insurance needs! "
Brandi Tramazzo
October 28, 2024
5
out of
5
rating by Brandi Tramazzo
"Marissa has been such a help and has a very pleasant disposition👍"
We responded:
"Marissa is an excellent help and I really appreciate your feedback on this. Thank you so much for being a customer bars and thank you for working with us."
Robert Podrebarac
October 21, 2024
5
out of
5
rating by Robert Podrebarac
"Roy, Marisa and other staff keep things personable and professional with competitive rates."
We responded:
"Robert we have enjoyed having you as a customer and thank you for the kind words! We are here if you need us and thank you for being a part of our family!"
Blaine Smith
October 21, 2024
5
out of
5
rating by Blaine Smith
"Marissa was great to work with. Everything went smooth and quick. Thanks again!"
We responded:
"Blaine thank you for the kind words and we appreciate you. Thank you for joining our family and we look forward to working with you!"
Kayla Holland
October 16, 2024
5
out of
5
rating by Kayla Holland
"Marissa was great! Very helpful! She goes out of her way to make sure her clients are helped in a timely matter!"
We responded:
"Kayla thanks so much for the feedback! We appreciate you and thank you for choosing us to meet your insurance needs! Welcome to the Roy Copeland State Farm family!"
Randy Schmeerbauch
October 15, 2024
5
out of
5
rating by Randy Schmeerbauch
"Incredible service and friendliness. Marissa is a true asset and “rock star”!"
We responded:
"Yes she is and we are proud to have her. Randy thanks for your feedback and we appreciate you and your business! "
Ivan H
August 12, 2024
5
out of
5
rating by Ivan H
"Would not go anywhere else, great people to work with."
We responded:
"Ivan thank you so much for your feedback and we don't want you to go anywhere. Thannks for letting us provide you with insurance thanks for being a part of the Roy Copeland State farm family. "
Beth Ensley
July 30, 2024
5
out of
5
rating by Beth Ensley
"Roy and his staff are always very attentive! We are so happy we switched to State Farm!"
We responded:
"Beth, thank you so much for your kind words and your feedback. We are so happy to have you a part of our family and we look forward to serving you and your family. Thank you for giving us the opportunity and welcome to the Roy Copeland State Farm family."
cindy adams
July 29, 2024
5
out of
5
rating by cindy adams
"My husband and I added a new truck and my husband's info on to our auto policy. E mailed Roy Copeland at State Farm. He's been my agent for years, he's very knowledgeable. His office assistant Marissa called me back and got everything taken care of fast and very efficiently. She was very friendly and knowledgeable, We are very satisfied with the Roy Copeland Stste Farm agency. If you have any insurance needs please call the Roy Copeland State Farm agency. Their rates and service are top notch."
We responded:
"Wow Cindy!! It is our pleasure and what a review to leave us! We appreciate you and your business! My team and I are honored to serve you! Thanks for being a part of the Roy Copeland State Farm family!!"
basitat Kassim
July 12, 2024
5
out of
5
rating by basitat Kassim
"I had such a great experience with Rahma , she is so nice and welcoming ."
We responded:
"Basitat thank you for your feedback and your review. We really appreciate you and your business Thank you for letting us meet your insurance needs and welcome to the Roy Copeland State Farm family!"
Ronald L. Jones
July 2, 2024
5
out of
5
rating by Ronald L. Jones
"I switched over to State Farm Insurance and was helped by Marissa C. Caldwell. She was very professional and answered all my questions. She made me feel like family. I'm personally going to recommend State Farm Insurance to everyone I know."
We responded:
"Ronald thank you for your review and feedback!! We appreciate your business and we just thank you! Second thank you again for letting us meet your insurance needs. Welcome to the Roy Copeland State Farm family!!"
elizabeth pendleton
June 28, 2024
5
out of
5
rating by elizabeth pendleton
"Only 5 stars because 6 wasn’t an option!!! Marissa was wonderful from start to finish. She was able to make what could have been a stressful situation very easy and actually fun. I am so happy, and I’m saving a ton of money!"
We responded:
"Elizabeth thank you for your review and we appreciate your business and you. Thanks for letting us meet your insurance needs. Welcome to the Roy Copeland State Farm family. "
Trevor
June 28, 2024
5
out of
5
rating by Trevor
"Great customer service!"
We responded:
"Trevor thanks for the feedback and we appreciate you. Thanks for joining the Roy Copeland State Farm Family."
Stephanie Dean
June 27, 2024
5
out of
5
rating by Stephanie Dean
"Great & professional greeting and able to “Make It Happen” ….Thank You"
We responded:
"Thank you Stephanie for the feedback and we appreciate you and your business. We look forward to growing with you and thank you. Welcome to the Roy Copeland State Farm family."
Joel Diaz
June 19, 2024
1
out of
5
rating by Joel Diaz
"I would steer away from this office and doing business with them. I had several bad experiences in the short time we had a policy. I usually don’t leave bad reviews but thought I’d be doing a disservice to people by not. Their communication is so bad and has now cost me more money."
We responded:
"Joel thanks for your review and feedback. We got your commercial policy written quickly due to your circumstance. Sent out the docs to all of your vendors and met those needs as you asked us to. I am sorry that you had bad experience with our office and each time you raised a concern or asked us to take care of an issue we met that need. Your main issue was with State Farm classifying all carpenters under one classification and you felt you were being overcharge in which you were not. I want to thank you for letting us have the opportunity serve you and your business. "