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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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basitat Kassim

July 12, 2024

5  out of  5 rating by basitat Kassim
"I had such a great experience with Rahma , she is so nice and welcoming ."
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Ronald L. Jones

July 2, 2024

5  out of  5 rating by Ronald L. Jones
"I switched over to State Farm Insurance and was helped by Marissa C. Caldwell. She was very professional and answered all my questions. She made me feel like family. I'm personally going to recommend State Farm Insurance to everyone I know."
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rose barham

June 29, 2024

5  out of  5 rating by rose barham
"Rahma The best employee I like to work with is that she works hard all the time. Thank you Rahma you are always the best"
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elizabeth pendleton

June 28, 2024

5  out of  5 rating by elizabeth pendleton
"Only 5 stars because 6 wasn’t an option!!! Marissa was wonderful from start to finish. She was able to make what could have been a stressful situation very easy and actually fun. I am so happy, and I’m saving a ton of money!"
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Trevor

June 28, 2024

5  out of  5 rating by Trevor
"Great customer service!"
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Stephanie Dean

June 27, 2024

5  out of  5 rating by Stephanie Dean
"Great & professional greeting and able to “Make It Happen” ….Thank You"
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Joel Diaz

June 19, 2024

1  out of  5 rating by Joel Diaz
"I would steer away from this office and doing business with them. I had several bad experiences in the short time we had a policy. I usually don’t leave bad reviews but thought I’d be doing a disservice to people by not. Their communication is so bad and has now cost me more money."
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Ernesto Negron

May 29, 2024

5  out of  5 rating by Ernesto Negron
"At Roy Copeland III State Farm Agency, you can receive quick and accurate quotes for all of your insurance needs. They are friendly, professional, and their quotes are very reasonable. Their input is so impressive that you can better understand the true value of what you are insuring. I highly recommend them for all of your insurance needs."
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Natalie Garcia

May 29, 2024

5  out of  5 rating by Natalie Garcia
"Such great customer services, 5 stars for Marissa . She was right on with what I needed ."
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Denise Johnson

May 29, 2024

5  out of  5 rating by Denise Johnson
"Extremely prompt efficient and affordable"
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John Messick

May 28, 2024

5  out of  5 rating by John Messick
"I was impressed how low my rates were on my two pickup trucks and yes that full coverage thanks Marissa"
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Sonji Lay

May 28, 2024

5  out of  5 rating by Sonji Lay
"Rhama and anyone I talked to from Roy's office was great! They were helpful, friendly and quick with getting back to me. Rhama followed up when she said she would and explained my benefits clearly. She was kind and helpful."
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Juan Ji

May 21, 2024

5  out of  5 rating by Juan Ji
"Rahma is great!"
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Kay H

May 10, 2024

5  out of  5 rating by Kay H
"rahma was really helpful and efficient!"
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Gavin Minshew

May 7, 2024

5  out of  5 rating by Gavin Minshew
"Was informational and easy to start policies."
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Laurice A. Valentine

May 6, 2024

5  out of  5 rating by Laurice A. Valentine
"Very professional; provided quotes in a timely manner; answered questions"
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Abby Karlis

April 29, 2024

5  out of  5 rating by Abby Karlis
"Marissa was amazing! So easy to work with and was quick to answer all of my questions. She was kind and professional! So thankful for her!"
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Shantae Pitts

April 27, 2024

5  out of  5 rating by Shantae Pitts
"Rahma was fantastic! She took care of everything I needed and gave me a great price! Thanks State Farm!"
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Barbara Wright

April 25, 2024

5  out of  5 rating by Barbara Wright
"I can’t say enough great things about this office. The agent Marissa took time to answer my many questions, explaining all available options for my home insurance. This resulted in me saving hundreds of dollars per year. It was so unbelievable until I didn’t feel comfortable until I got my policies in the mail. I’m a true fan."
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Rhaenyra Elanor Paeth

April 24, 2024

5  out of  5 rating by Rhaenyra Elanor Paeth
"When I hit a deer, I was sure that the insurance process was going to be a headache. I couldn't have been more wrong. Marissa helped me figure out the steps I needed to take to file a claim, and consistently checked in with me to see how it was all going. Now my car is back in shape and I can breathe easier. Best insurance team ever!"
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Liberty Ruddy

April 24, 2024

5  out of  5 rating by Liberty Ruddy
"I’ve been with Roy for almost a year now. Since then, I’ve had 4 cars, 1 motorcycle, 1 rental, and a homeowners policy with him. Used to have Progressive and the wait times on the phone to make a simple inquiry or change were horrible. Now, I just send a quick text and everything is handled instantly. Wish I had made the change sooner."
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Kim Feeback

April 22, 2024

5  out of  5 rating by Kim Feeback
"Marissa was great. I hesitated for almost 3 weeks. She was very kind and not pushy at all!"
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Madysen Holcomb

April 17, 2024

5  out of  5 rating by Madysen Holcomb
"Marissa was the agent I worked with, and she was great! Extremely friendly, communicative, and made the process easy. She also explained everything in depth as well. 10/10 would recommend!"
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Anthony Blake

April 15, 2024

5  out of  5 rating by Anthony Blake
"I've had car insurance with them, so it was easy to decide who to insure my motorcycle with. I got it done in minutes and cheap. Thank you Marissa."
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King Fabian

April 12, 2024

5  out of  5 rating by King Fabian
"People like Rahma and Marissa make the world go round! Both were/are warm, knowledgeable, professional and willing to go the extra mile. My initial contact was with Rahma. I actually called another State Farm office but didn’t like the response, before calling and getting through to Rahma. I then realized that I had called when they were almost out of the door. At no point did she give me the feeling that she was rushing or dreading the ordeal. I even apologized about my timing and she assured me that she was there to help. I had less contact with Marissa but she was excellent also. Great attitude, tonality and pacing. Her communication style is very clear and upbeat. Overall if these ladies are a representation of the office at large, I highly recommend you bring your business here (even if it’s further)! 5 Stars."